Contact DentaBiome
We’re here to help. Our customer support team responds to most inquiries within one business day.
Customer Support Channels
📧 Email Support (Fastest)
support@getdentabiome.com
Best for refund requests, order questions, ingredient questions and general inquiries. Most emails answered within one business day.
Best for refund requests, order questions, ingredient questions and general inquiries. Most emails answered within one business day.
📞 Phone Support
+1 (814) 885-4823
Available Monday through Friday for direct support.
Available Monday through Friday for direct support.
📬 Mailing Address (Returns)
Adem Naturals
285 Northeast Ave
Tallmadge, OH 44278
United States
285 Northeast Ave
Tallmadge, OH 44278
United States
Common Questions Before You Reach Out
Many questions can be answered quickly through our existing resources. Before contacting us, you may want to check:
- DentaBiome FAQ — 14 common questions answered
- Refund Policy — full details on the 60-day guarantee
- Shipping Policy — delivery times and tracking
- Ingredients — full breakdown of every active
Information to Include When You Contact Us
To help us respond as quickly as possible, please include:
- Your full name (as it appears on your order)
- Your order number, if applicable
- The email address used at checkout
- A clear description of your question or concern
Response Times
- Email: Within one business day (Mon–Fri)
- Phone: Live support during business hours; voicemail returned within one business day
- Refund requests: Processed within 5–10 business days after approval
- Replacement orders: Shipped within 2–3 business days of approval
Press, Wholesale and Partnership Inquiries
For press inquiries, wholesale opportunities or other business partnerships, please email us with "Business Inquiry" in the subject line. We’ll route your message to the appropriate team.